Job Summary:

This position is responsible for handling all incoming calls as well as incoming documents, processing them, and directing or forwarding them to the proper individuals and departments. Day-to-day responsibilities may vary.

Job Duties and Responsibilities:

Core duties and responsibilities include but are not limited to the following. Other duties may be assigned as necessary.

  • Answer phones and operate a switchboard.
  • Route calls to specific people.
  • Take and relay messages.
  • Coordinate mail flow in and out of office.
  • Answer any and all questions in a professional an efficient manner.
  • Receive and process incoming super-bills.
  • Inputting new clients into our software and ensuring all information input is accurate.
  • Request and obtain patient pertinent health information.
  • Detailed system documentation of accounts.
  • Communicating with other departments to obtain or provide needed information on an account.
  • Special Projects as needed.

Required Education and Experience:

  • 2 – 5 years administrative experience in an administrative position is preferred.
  • 2 – 5 years of experience in Customer Service or related environment preferred.
  • High school diploma or GED equivalent.

Required Knowledge, Skills, and Abilities:

  • Knowledge of CPT, ICD 9 & ICD 10 coding, medical terminology, and EMR Systems.
  • Proficiency in Microsoft Office Applications including Excel, PowerPoint, and Word.
  • Knowledge of HIPAA regulations and guidelines.
  • Must be organized, detail oriented, and have the ability to multitask.
  • Excellent verbal and written communication skills.
  • Critical thinking and problem solving skills.
  • Must be able to work in a team environment.
  • Behavioral health knowledge is a plus.

Compensation and Benefits:

  • Competitive market-based salary, salary commensurate with experience.
  • Benefits package available.

How To Apply:

Email resume with salary history and a cover letter to be considered.